Straight Scoop on Cloud Based Services
Now, getting back to the question at hand, how are these virtual web-based PBX (Private Branch Exchange) phone systems different from conventional ones? Perhaps, the best way to distinguish between the Virtual and Conventional PBX systems, is to look at how they are structured.
Conventional phone systems are physically wired or connected to each other.
Long set up time
Virtual phones can be completely wireless and mobile.
Set up in minutes
Already, we can see the advantages of using a web-based system, setup can be almost immediate and installation/maintenance costs are nil or non-existent. For small home offices or businesses, this can be a major drawing card since resources may be limited, especially at startup. Keep in mind, as your company grows, your virtual system is completely scalable - extra lines can be added with a few clicks of the mouse.
Also these virtual phone systems are usually all-inclusive, in one package, you can have voice, text, fax, conferencing, virtual secretary... and even high-quality video meetings.
In addition, these web-based phone systems are completely portable and mobile. Employees, customers, salespeople... can be reached at any time, regardless of where they happen to be located. Your business is no longer tied down to a specific office setting or location - it can be accessed from wherever we have the Internet and these days that's just about everywhere on the planet.Lastly, what makes and differentiates these virtual PBX systems from their traditional counterparts, is the total integration of all your company's communications with your computers and the web. Remember folks it's a dog-eat-dog business world and you don't want to get caught wearing Milk Bone skivvys.
What exactly is a virtual Private Branch Exchange (PBX) phone system and how is it different from the landline ones? Just as the name suggests – it’s a virtual web-based phone system, or VOIP. Everything is handled in the cloud, which is another way of saying your phone services & system will be hosted on a remote third party company. Like almost everything in business these days, your phone system will be totally integrated with your computers and the internet.
Ahh, there go the red flags popping up. Do I really want to have my vital business calls and information stored on the web - on a third party site, no less? What about security? What about hackers? Well folks most of our personal, banking and business lives are already on the web, and we have to live with that fact.
When I was in Electronic Warfare, it was always a big chess game between us and the Russians. They would build a new system and we would counter it. Then they would build a newer one and we would counter that. Get the idea? We increase security and encryption and someone tries to hack it. Big chess game but our information is pretty safe for the most part. Regardless, it does not take a genius to realize, cloud-based services are here to stay and will become (if not already) the way business will be done in the future.
VoIP providers bring tremendous value to business organizations and individual users. They allow users to connect voice calls through data lines instead of analog switches. So they’re able to offer cheaper prices.
VoIP calls are cheaper than traditional analog switches but not exactly "free" since users have to pay for their Internet connection and the service provider. VoIP providers deliver very competitive services at a low cost to end-users of advanced new features such as virtual numbers, automated receptionists, multi-device ring etc. which are invaluable to enterprises in today's mobile environment. Some features were not possible with traditional telecom technology.
While such features were once considered a luxury reserved for Fortune 500 companies, VoIP enables even small businesses and freelancers to take advantage of them. Furthermore, organizations are switching to VoIP because it allows them to be nimble and agile. Employees can work from anywhere, at any time using their personal devices. Being flexible and adaptable to change is a prerequisite in the current economic climate and VoIP vendors, such as us, deliver just that.